Get in Touch
Have questions about our blueprints? Need help with your protocol? We're here to support your health transformation journey.
Send Us a Message
Other Ways to Reach Us
Email Support
For general inquiries, product questions, or technical support
hello@basehealthblueprint.comCommon Questions
Quick answers to help you before reaching out
How quickly will I get a response?
We respond to all inquiries within 24 hours during business days (Monday-Friday). Weekend inquiries are answered on Monday.
I haven't received my download links
Check your spam/junk folder first. If still missing, email orders@basehealthblueprint.com with your order number.
Can I get a refund?
Yes! We offer a 30-day money-back guarantee. Email us and we'll process your refund within 5 business days.
Do you offer phone support?
Currently, we provide support via email only to ensure detailed, thoughtful responses to your questions.
Can I suggest new features?
Absolutely! We love hearing from our customers. Use the contact form above and select 'Other' as your subject.
Need more help?
Use the contact form on this page for detailed answers to your specific questions.
Our Support Hours
Our support team is available Monday through Friday, 9 AM - 5 PM EST. We respond to all inquiries within 24 business hours. Weekend messages are answered on the next business day.